PROGRAM 2023

TWO FULL DAYS OF INTERACTIVE SESSIONS

DAY 1 program

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Discover the program in detail

DAY 2 program

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Discover the program in detail

September the 14th

8:30AM – REGISTRATION AND WELCOME COFFEE

10:30AM – PLENARY SESSION • BALLROOM I

WELCOME SPEECH
Peter DAENINCK, President, CECRA
Christophe CARIGNANO, Managing Editor Automotive division, INFOPRO DIGITAL

10:40AM – PLENARY

10:40AM – OPENING INTERVIEW

Speaker :
Amaury DE BOURMONT, CEO, CAR AVENUE
Video Speech part 1 – Jinjun SHEN, President, CADA China

10:55AM – EUROPEAN MARKET OVERVIEW

• Key figures of the European car trading and aftermarket businesses
• Overproduction or demand-driven market ?
• New energies, electrification, Hydrogen and Sustainable Alternative Fuels
• New entrants and business models
• Focus on vehicle data

Speakers :
Eric CORTOIS, CEO – Dieteren Luxury Performance
Peter DAENINCK, President – CECRA
Amaury DE BOURMONT, CEO – CAR AVENUE
Christian ZAMET, CEO Europe – DUCKER & CARLISLE

12:00PM – LUNCH • ALESTA RESTAURANT

1:45PM – WORKSHOP #1

FRANKFURT
Profitability of electric vehicle maintenance & repairing batteries

– Evolution of maintenance and aftersales business for electrified vehicles
– New perspectives on battery recycling and « second-life » (electricity storage, local distribution of energy)

Speakers :
Yanis FRIKHA, Global Key Accounts Manager EV – TotalEnergies
Gabor GABLINI, CEO, GABLINI LLC/President, GEMOSZ
Christoph NOLTE,
Executive Vice President Service Division Vehicle Inspection, DEKRA

BALLROOM I
Everything you need to know about in-vehicle data and SERMI

– Understanding all about SERMI & what’s next regarding regulation (Data Governance Act, Data Act, latest status of the Sectoral Specific Legislation…)
– Data ownership

Speaker :
Jan-Willem VAN DER LINDEN, Data & Digitalisation Specialist – BOVAG

STUTTGART
Evolving strategies : renting offers and leasing models

– Leasing cars from new OEMs
– 2nd car lease

Speaker :
Massimo PETRIS, Head of Automotive Marketing & Services – CREDIT AGRICOLE CONSUMER FINANCE
Julien ROBERT, Sales & Network Director – MG MOTOR FRANCE

2:35PM – PLENARY SESSION • BALLROOM I

2:35PM – PLENARY

2:35PM – OPENING INTERVIEW

Speaker :
Julien ROBERT, Sales & Network Director – MG MOTOR FRANCE
Video Speech part 2 – Jinjun SHEN, President, CADA China

2:50PM – NEW BUSINESS OPPORTUNITIES FOR DEALERS

• How are agency models being implemented (Stellantis, VW, Mercedes a.o)
• What impacts on profitability? Who’s assuming the investments that are required to transition to an agency model ?
• What impact on customer relation?
• What consequences at fiscal level?
• Feedback on the functioning of the manufacturer’s IT in implemented agency models
• What future for dealerships (real estate)? What will they be used for?
• Why do several brands keep the existing franchising models (Renault, Toyota, Hyundai a.o)
• Will dealers work with other brands, which are not switching to an agency model

Speakers :
Francesco CAZZANI, CEO – STAV Spa.
Jacques-Edouard DAUBRESSE, General Manager – GCAP
Bernard LYCKE, Director General – CECRA
Julien ROBERT, Sales & Network Director – MG MOTOR FRANCE
Caspar RUTTEN, Legal Counsel – HEDIN AUTOMOTIVE BV

3:45PM – NETWORKING BREAK

4:30PM – WORKSHOP #2

FRANKFURT
Aftermarket & aging car park: managing the development of car parts business

– Car-parts reuse : increasing profitability
– IAM parts opportunities
– How to invest in new services (glazing, car staging..)
– Digitalization of processes & smart repair

Speakers :
Guillaume GRUCY, EMEA Business Development Manager – PPG REFINISH
Manfred KUBIK, Federal Guild Master – Bundesinnung der Fahrzeugtechnik

STUTTGART
Optimizing your business with customer data

– Organizational changes/investments needed to transform car data into sales opportunities
– Finding, storing and processing the « right » data

Speakers :
Jean-Pierre DIERNAZ, Chief Strategy Officer, MOTORK
Claudia FLACHO, Data Business Specialist – C. Santos VP

BALLROOM I
Agency contracts : how to work with multiple IT systems

– Dealership, manufacturer, garage IT systems
– Managing stock, customer service and car delivery
– Feedback on processes in an agency contract

Speakers :
Sergio CASTANHEIRA, Lawyer – Coimbra Castanheira Advogados
Afonso PEDROSA, Lawyer – Coimbra Castanheira Advogados
Christian ZAMET, CEO Europe, DUCKER & CARLISLE

5:15PM – NETWORKING BREAK

5:30PM – CECRA’S GENERAL ASSEMBLY • BALLROOM I

8:00PM – COCKTAIL • EXHIBITION & NETWORKING AREA

9:00PM – GALA DINNER • BALLROOM III

September the 15th

9:00AM – PLENARY SESSION • BALLROOM I

9:00AM – PLENARY

9:00AM – KEYNOTE SPEECH

Speaker :
Steven STEIN, Global Director of Digital Business, SEAT CUPRA
Video Speech – Manish Raj SINGHANIA, President, FADA India

9:15AM – PROFESSIONALIZATION OF THE USED-CAR BUSINESS

• Used-car remarketing & refurbishing
• Used-car sourcing
• Managing your used-car stock
• Digitalization
• Growing involvement of car brands in the used-car trading business
• Jahreswagen, buy-back : focus on the specificities of the German market
• Avoiding odometer fraud

Speakers :
Mathias ALBERT, CEO, Auto-Domicil-Gruppe, Chairman of the board, VMH
Gerardo CABANAS LEJARRAGA, Director General – COCHES.COM
Gabor GABLINI, CEO, GABLINI LLC/President, GEMOSZ
Laurent WILLAERT, Senior Advisor – CAR-PASS

10:05AM – NETWORKING BREAK

10:45AM – WORKSHOP #3

STUTTGART
LEZ and Euro7 : achieving the energy transition of trucks

– Dealerships close to LEZs : adapting your sales strategy
– Reinvigorating truck sale flows
– Can the Euro7 regulation reduce even more new vehicle sales

Speaker :
Julien DA PONTE, Board Member Industrial Vehicles Branch – MOBILIANS

FRANKFURT
Omni-channel digital buying cycle

– Creating a seamless customer experience
– Synchronizing car offers (pricing, sales status…) and marketing on each channel

Speakers :
Marco MARLIA, CEO & Co-founder – MOTORK
Jelle NIJMAN, CTO – Nieuwenhuijse Groep

11:35AM – WORKSHOP #4

BALLROOM I
Buy-back, used-car mix and remarketing : new challenges for the used-car business

– Making remarketing profitable
– Finding older used-cars sources to develop your used-car mix
– Monitoring the risk that buy-backs carry

Speaker :
Gerardo CABANAS LEJARRAGA, Director General – COCHES.COM
David RAIROLLE, Director of Activities – VPN AUTOS

12:20PM – Cross-Interview • BALLROOM I

Speakers :
Vincent COBEE, Former CEO of CITROËN
Ricardo LIMA, Vice-President, FENABRAVE BRAZIL

12:40PM – LUNCH • ALESTA RESTAURANT

2:00PM – END OF #CONNECT EUROPE