FULL PROGRAM

TWO FULL DAYS OF INTERACTIVE SESSIONS

MONDAY, SEPTEMBER 20th

8:30am – REGISTRATION AND WELCOME BREAKFAST

9:00am
MEETING EXCLUSIVELY FOR NATIONAL AUTOMOTIVE DEALERS & REPAIRERS ASSOCIATIONS

9:00am
NETWORKING FOR DEALERSHIP GROUPS CHAIRMEN, HEAD OF INDEPENDENT TRADE & REPAIR GROUPS

10:30am – WELCOME SPEECH

With Jean-Charles Herrenschmidt, President – CECRA and Christophe Carignano, Editorial Director, Automotive – INFOPRO DIGITAL

10:40am – VIP SPEECH

10:50am – PLENARY SESSION #1 – Green deal

10:50am VIP interview
Confirmed speaker :
Jean-Charles HERRENSCHMIDT, President – CECRA

11:10am Debate – Green Deal and the future of mobility: what is at stake
• Implementing the European Green Deal: incentives to expect and impact of the corona virus crisis
• European emission standards: what impact on cars’ sales and repair, existing fleet renewal and your internal organization
• Urban and extra-urban transports: which energy source for what use? How to manage travel flows and roads’ transformation
• Mobility as a service: what kind of partnerships establish with start-ups to develop innovative economic models

12:00pm – LUNCH

2:00pm – WORKSHOPS #1 : Green deal

Urban mobility and traffic flow management

• Investments, financing, profitability and consumer behavior: a review of the European mobility market
• International best practices (Singapore, Amsterdam, London, Scandinavian countries…): data sharing, surveillance, traffic regulation, new roads…
• What future for European car dealers in big cities

Networking and practical workshop – Mobility as a service

• Mobility as a service: what kind of partnerships establish with start-ups to develop innovative economic models

European emission standards: what impact on sales and maintenance

• What source of energy for what use
• What ROI for electric vehicles
• What impact on existing fleet renewal and your internal organization

2:45pm – PLENARY SESSION #2 : Connectivity and digital

2:45pm VIP interview

3:05pm Debate – Connected vehicle: the stakes of a fair data sharing for the car distribution and repair sector, and the arising opportunities for innovation
• Data from extended vehicles and sensors: insights on the property system and the current legislation
• Connected vehicle data control: from upstream to downstream, a stake for the entire sector
• Individual initiatives: what are the best practices developed by manufacturers, dealers and repairers
• Discover the top emerging innovations disrupting the Automobile services
• Autonomous vehicle: what’s the current state (test and experiments, technical and regulation challenges, social impacts…) ; what consequences on sales and maintenance

Confirmed speakers :
Eric-Mark HUITEMA, Director General – ACEA
Nicolas JEANMART, Head of Personal & General Insurance – INSURANCE EUROPE

4:00pm – NETWORKING BREAK

4:30pm – WORKSHOPS #2 : Connectivity and digital

OTP : who manages the European platform

• Data ownership: to whom does in-vehicle data belong
Confirmed speaker :
Jan-Willem VAN DER LINDEN, Specialist data & digitization – BOVAG

Optimize employee training strategy and minimize costs in a digital post COVID-19 environment

How to reinvent and digitize your dealership

• Multimedia content, augmented reality, uses of smell and hearing senses: how to create an innovative and playful experience
• Interactive machines, touchpads… Allow your clients to customize their vehicle’s configuration
• Dynamic displays of services and driving simulators: the best tools to complete a sale
• Enhance the customer relationship by collecting reviews
• How to manage your stocks
• The future of the salesman’s role

8:00pm – GALA DINNER


TUESDAY, SEPTEMBER 21st

9:00am – PLENARY SESSION #3 : The future distribution models

9:00am VIP interview

9:20am Debate – The future distribution models
• Agency, franchise or distribution contract: how to choose
• New business models: how to earn money
• Online sales, direct sales and maintenance: what share of value
• Block Exemption regulation (BER): definition and renewal process
• Impacts of COVID-19’
Confirmed speaker :
Bernard LYCKE, Director General – CECRA

10:05am – NETWORKING BREAK

10:35am – WORKSHOPS #3 : The future distribution models

Rising concentration trend: what future for European and International car dealership

• Emergence of cross-borders, pan-European and transnational groups, mergers and acquisitions: towards a shared governance with manufacturers?
• Catchment areas’ extension: how to make economies of scale
• International best practices: focus on China and the USA

What does the future hold for distribution contracts

• Agent/manufacturer: what relationship’s evolution and what return on investment
• What are the main regulations
Confirmed speaker :
Steve YOUNG, Managing Director – ICDP

Distribution of trucks and industrial vehicles

• What energy for what use
• How to replace used trucks
• How to optimize your data
Confirmed speaker :
Nicolas LENORMANT, President of industrial vehicles’ branch – CNPA

11:25am – WORKSHOPS #4 : The future distribution models

Focus on after-sales: what investment to choose to optimize your repair activities

• How to develop your after-sales activities and transform your internal organizations
• Electricity and hydrogen: how to survive the changes in the automotive industry and what profitability to expect
• Spare parts distribution: what return on investment to forecast

How to develop your used cars sales and maximize your profits

• What value for the future of business
• Labels: what gain for your sales

Online and direct sales : what is the share of value

• Webstores for new and used cars: how to stand out from pure players’ competition
• How to improve customer experience on your website and predict their purchasing behaviour
• Car parts replacement, repackaging, storage, delivery : how to answer your customers’ expectations
• How much revenue expecting from a digital sales strategy

12:10pm – INTERNATIONAL DEBATE

Confirmed speaker :
Jean-Charles HERRENSCHMIDT, President – CECRA

1:00pm – LUNCH

2:00 – 4:00pm – FREE NETWORKING TIME